Palm Coast — The City of Palm Coast will hold its first Virtual Town Hall on Wednesday, April 1, at noon.
The first-of-its-kind event will be hosted by Mayor Milissa Holland and City Manager Matthew Morton on Palm Coast Connect. The duo will answer some of the most frequently asked questions about COVID-19 and residents will even have the opportunity to submit questions during the Virtual Town Hall.
“In a time of crisis, it’s important to maintain connections,” Mayor Holland said. “We have to remember none of us are alone. Your City is still here serving and listening to you. This Virtual Town Hall is an incredible way for us to engage with our residents while they stay safe and comfortable in their own homes.”
The Virtual Town Hall became reality after Mayor Holland signed the “Stay Home, Stay Safe” emergency proclamation on March 22. The proclamation urges all residents who can stay home to not leave unless absolutely necessary.
“It’s important that we show our community that its leaders are not going anywhere,” Mayor Holland said. “We are right here managing this crisis each and every day. And we’re going to show you how we’re doing it with transparency, accountability and efficiency.”
The Virtual Town Hall on April 1 will kick off a weekly series that will take place each Wednesday. In the coming weeks, City Department Directors will be featured with Mayor Holland to highlight how they are stepping up in response to COVID-19 and keeping their departments running smoothly.
“This dialogue will allow us to address critical focus areas and better serve our residents,” City Manager Morton said. “We’ve already seen unbelievable improvement in expedited customer service case resolution through Palm Coast Connect. Now we can focus that functionality on directly engaging with our residents and following up on the concerns that they voice to us.”
